Modem info center
"Telocity Broadband only offers support for company-provided modems, phone adapters, and gateways. Aftermarket and BYOD (Bring Your Own Device) devices may work with our network but are not supported by our technical department." 
 
Due to the high number of gateway and modem models we currently support across various regions, please contact [email protected] so we can look up your gateway model number and provide the correct manual.